Bugsense: Redesigned!

Our motto @Bugsense is “we can do better” so we are very proud to present to you our new and improved layout!

• Projects overview: have an immediate grasp of what needs your attention more.

Instead of choosing which project you want to inspect when you visit your dashboard, you can now view and manage your whole list of projects as soon as you login to your account.

• Redesigned filters: check out all new errors with a single click.  

Just select “Unique errors” to isolate all unprecedented errors that took place recently (depending on YOUR criteria).

• Geographic location: find out which countries are affected the most, in an instant.

You know what they say: a picture is worth a thousand words. Well it happens to be true.

Forget lists and boring texts. Just one look and you can see which countries are more affected and how many errors occurred in each one.

• Device Column chart: did this error happen on that new untested device?

Check out the Column chart showing you all the devices that were affected and their percentages.

You asked, we delivered!

Now visit BugSense and get your free account!

Bugsense @ WP7 meetup in Santa Clara

Here @Bugsense we are committed to providing support to developers across all platforms.

This would not have  been possible without the valuable support we, ourselves, receive from all of you out there, be it mobile end users, independent developers or multinational companies.

We thank you all!

Today though we would like to send special thanks to William Leong at Microsoft Research Center in Mountain View for inviting us to talk at the Silicon Valley Windows Phone Meetup.

It was really great presenting at the Nokia Silicon Valley HQ and spreading the message of Quality Mobile apps to fellow developers, but we would have never been able to present our product if William, as well as Fotis Draganidis & Lydia Morazzani from Microsoft Innovation Center in Athens, had not  provided us with a Samsung Focus device and an HTC Trophy respectively, on which to test our plugin.

Our end of the bargain was to promise we would make the WP7 ecosystem better.

We believe we’ve made good on our promise and, if you are a WP7 developer and are not using Bugsense yet, we invite you to use our Sponsorship perk to subscribe to any Bugsense plan with 20% off.

Thank you William, Fotis and Lydia for your positive attitude and smile! You rule!

-Rania

Free your Bugs!

As most of you may already know from our previous blog posts, Bugsense is a firm believer and a big supporter of Opensource!

We have vowed to help spread the knowledge anyway we can, so it is with great pleasure that we offer you our PLUS services if you are running an Opensource project.

But keep in mind, we are not your only cyber-friends!

Set your bugs free in the world, and let the community help you! Just log in your Dashboard and click Tweet to share the burden and the knowledge with your peers.

A small step for a developer, a huge step for quality software!

P.S. Visit http://www.bugsense.com/explore to check out the current public projects we have taken under our wing.

- Rania

BugSense + JIRA5 = Best Workflow Ever

You demanded it, we delivered: BugSense now integrates with JIRA5!

If you use BugSense for error tracking and JIRA for project tracking/issue management you will fall in love with this feature!

Before BugSense a lot of our customer, would login to the Android Market copy some of the stack traces that were reported and manually create a new issue in JIRA. What a boring task…

Well forget all about this workflow, from now on all these will be automated byBugSense!

BugSense takes care of creating the issue for you, but the good news don’t stop here. Let’s see some of the cases:

• Did an error occur more than 10 times? BugSense will create an issue for you!
• Did one error occur more than 1000 times? BugSense will increase the priority of the issue for you!
• Did you close an issue in JIRA and set a fix version? BugSense will make sure your users know about it!

Of course, you can customize the thresholds and always be sure that JIRA is properly fed.

Last but not least, a Remote Issue Link is created in JIRA, just in case you miss the awesome BugSense dashboard (we are sure you will).

Lets go through the steps:

1. Log into BugSense as the owner of the project.
2. Go to ‘My Account’ and click the JIRA 5 option on the sidebar.
3. Enter your JIRA 5 server URL.
4. Enter the user name and password of your JIRA 5 account (preferably project owner or any user who has the right to create issues).
5. Click the submit button.
6. Now go to your project settings and click on JIRA 5 on the sidebar.
7. You should be able to see all the projects that you have on JIRA.
8. Choose the project you want to link with the BugSense project.
9. Choose the occurrences threshold.
10. Choose the limit to increase priority.
11. That’s it you’re set to go.

And one more thing: Unlike JIRA Mobile Connect we group the same errors together so that you won’t go crazy!

- Alex